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FAQ - I can't remember my password, what should I do?

Step 1

  • When you are on the Member Login page, select 'Click here to reset your password'

 

Step 2

  • Enter either your username or email into the first text box
  • Work out a simple math question and enter the answer in the second text box (this is to verify that an actual user is interacting with the page and not software trawling the site for contact details)
  • Then click 'Reset Password'

Step 3

  • You will receive a confirmation of your password reset request

Step 4

  • Check your email and you should receive an email from 'alumni@lincoln.ac.nz' which looks similar to the one below
  • Click 'Reset My Password Now!' to reset your password - note the reset link will expire after 24 hours

Step 5

  • Enter a new password then click 'Reset Password' to submit


Step 6

  • Your password is now reset and you may login to AlumniLinc with your new password

 

If you are still having issues with resetting your password, please contact us or email the Alumni & Development Office at alumni@lincoln.ac.nz